← Back to Homepage На русском
Digitization Webinar Series
BFC Webinar Series on ‘Digitization’. July–September 2020 (Conclusion)
The Opening Keynote from Michael Kortenbusch, moderator of #AskBFC ‘Digitization’ webinars
With the recent global pandemic changing the landscape of working for all of us, we were inspired to run a series of free webinars, every fortnight, on ‘Digitization’ to answer frequently asked questions on how businesses can improve their performance through smart use of digital technology.
16 speakers from 12 countries presented real life case studies to our audience which was numerous, global and proactive, with over 400 participants from more than 220 organisations and 60 countries. Not only this, those watching and asking us insightful questions included CEOs, consultants, and staff from Banks, MFIs, IFIs and donors.
Watch the Recorded Webinars on ‘Digitization’
Listen to Podcasts
September 24
#5 Managing Data in the Digital Age
Moderator:
Michael Kortenbusch, Managing Director, BFC, Switzerland
Speakers:
Denis Moniotte, Rubyx Co-Founder
Avetis Ovakimyan, IT Manager at Inecobank CJSC
Denis Zikeyev, CTO, CRO, and Co-Founder at RiskTools
Block 1: How to structure the digitization of data in a financial organisation
Case Study 1: How to build data infrastructure efficiently
Block 2: Managing Data Quality
Case Study 2: Implementing big data processing in automotive risk management
Block 3: From data analytics to business insights
Case Study 3: Extensive use of data applied to assess payment behaviour
September 10
#4 Making Digitization Happen Through Smart Partnerships
Moderator:
Michael Kortenbusch, Managing Director, BFC, Switzerland
Speakers:
Roland Coulon, Senior Executive
Peter Fabian, C-Suite Fintech and Finance Professional
Amit K Garg, Digital Services Expert
Andrey Taranuschenko, Senior Lending Consultant, BFC
Block 1: Developing partnership ability within an institution
Case Study 1: Building scalable, evidenced-based approaches to talent management and deployment
Block 2: Working out an effective partnership arrangement
Case Study 2: Developing a Bank-MNO-MTO partnership for a new financial service
Block 3: Living in a partnership
Case Study 3: Launching a digital marketplace for an MFI
August 27
#3 Talent Development in the Digital Age
Moderator:
Michael Kortenbusch, Managing Director, BFC, Switzerland
Speakers:
Sergio Alguacil-Mallo, Learning and Development (L&D) Expert
Debbie Carlton, Director, Dynamic Knowledge
Faheem Ali, Financial Inclusion and Digital Transformations Expert
Victoria Stokes, HR Consultant, BFC
Block 1: The new world of work and workers.
Case Study 1: Building scalable, evidenced-based approaches to talent management and deployment
Block 2: Agile Leadership: How to lead and motivate staff.
Case Study 2: Leading and motivating staff at a digital-based MFI
Case Study 3: Agile leadership in action within a medium-sized bank
Block 3: Workplace training in the digital age.
Case Study 4: Transforming learning in a global network
August 13
#2 Digitizing Financial Services to MSMEs
Moderator:
Michael Kortenbusch, Managing Director, BFC, Switzerland
Speakers:
Charlene Bachman Wohlsperger, Digital Transformation Expert, Finance in Motion
Paul Wild, International SME Banking Consultant, Digital Transformation, EGBank
Dmytro Bobyrev, Senior MSME Finance Consultant, BFC
Block 1: Designing products and digitized services. Case study: Launching an invoice/supply chain financing app, Myanmar
Block 2: Business Process Re-engineering. Case study: Exploring the implementation of a loan origination system at a leading Serbian Bank
Block 3: Piloting digitized financial services. Case study: A commercial microfinance investment company’s response to COVID—the monitoring application that allows customers to be served at a distance
July 30
#1 Digital Transformation—How to Get On With It?
Moderator:
Michael Kortenbusch, Managing Director, BFC, Switzerland
Speakers:
Floreta Zhulali, Senior Product and Marketing Executive
Stephane Lamoureux, Digitization C Level Executive and Project Lead
Block 1: How do we set realistic objectives for a digital transformation journey?
Block 2: How do we properly plan and prepare digital transformation projects?
Block 3: How to get it right when executing digital transformation projects?
Answers to questions received from you
Topic: HR
QUESTION: What should we be communicating to staff during this time
Responding: Victoria Stokes, HR Consultant, BFC
QUESTION: How does the business increase the efficiency of branch staff during lockdown and post-lockdown periods?
Responding: Yurii Voychak, MSME and Agrilending Consultant, BFC Nepal
QUESTION: How do we ensure our workforce and productivity ‘bounces back’ as quickly as possible after the crisis?
Responding: Victoria Stokes, HR Consultant, BFC
For further reading on this question please click on the link below:
Topic: Credit risk management
QUESTION: During the post lockdown period, will centralized or decentralized decision making in the credit process be beneficial?
Responding: Gayrat Mazbutov, Bank Coordinator/MSME & Agrilending Consultant, BFC Nepal
QUESTION: In the current crisis, existing MSME credit clients are expected to reach out to banks for additional and/or concessional financing, how do you think banks can assess this situation and recalibrate their financing modalities to accommodate such requests?
Responding: Subrina Shrestha, MSME and Agri-finance Consultant, BFC Nepal
For further reading on this question please click on the link below:
QUESTION: How can we increase lending by enforcing strict rules in this critical time as most of the companies are facing financial crisis and their financial ratios are not good?
Responding: Andrey Taranushchenko, Senior Lending Consultant, BFC Ukraine
QUESTION: How can one control and check the financial information of the client if a visit to a client is not possible due to pandemic?
Responding: Andrey Taranushchenko, Senior Lending Consultant, BFC Ukraine
QUESTION: Where should the credit portfolio analysis unit sit within a bank’s organizational structure?
Responding: Dmytro Bobyrev, Senior MSME and Agrifinance Expert, BFC Ukraine
QUESTION: Could you briefly share your experience about the scope of responsibility of the credit portfolio analysis unit?
Responding: Dmytro Bobyrev, Senior MSME and Agrifinance Expert, BFC Ukraine
QUESTION: Step-by-step road map for a proper and effective setup of an analytical unit at an
Responding: Dmytro Bobyrev, Senior MSME and Agrifinance Expert, BFC Ukraine
Topic: Loan Restructuring
QUESTION: During the loan restructuring process when considering different groups of clients should individual or package approaches be made?
Responding: Yurii Voychak, MSME and Agrilending Consultant, BFC Nepal
QUESTION: What is the difference between restructuring approaches for specific client segments (micro, small, corporate)?
Responding: John Yancura, Managing Partner at Impactiive, USA/Lebanon
QUESTION: Is it worth dealing with the restructuring of debt during coronavirus lockdown when many businesses are on hold? Or is it better to wait/delay payments and solve the issue with a client?
Responding: John Yancura, Managing Partner at Impactiive, USA/Lebanon