← Back to Homepage Спроси BFC

Ask BFC

During the current Covid-19 crisis we are pleased to provide free Q&A sessions with our expert consultants online to respond to any relevant questions you may have every second Thursday of the month.

Digitization Webinar Series

To sign up for AskBFC Webinar series please use the registration link below or click here to register for 2 or more webinars at once:

If you have any questions you would like answered please sent them to the following email address askbfc@bfconsulting.com and we will respond through our online discussions.

 

Upcoming Webinars

 

August 13 @ 10 AM CET

#2 Digitizing Financial Services to MSMEs

  • What benefits can opportunities related to digitizing the delivery of financial services offer?
  • How can (internal and external) expectations related to the transition best be managed?

Register here

 

August 27 @ 10 AM CET

#3 Managing Data in the Digital Age

  • Why is systematic data management so critical for the success of digitization?
  • How can data be gathered, processed, analyzed and utilized wisely in the absence of know-how, tools and trained staff?

Register here

 

September 10 @ 10 AM CET

#4 Making Digitization Happen Through Smart Partnerships

  • How can the potential for partnerships be best defined and realized?
  • What are the best ways to better understand the risks and avoid the pitfalls associated with partnerships?

Register here

 

September 24 @ 10 AM CET

#5 Talent Development in the Digital Age

  • How can financial institutions make sure that their staff are properly prepared for empowering digital transformation instead of becoming the bottleneck?

Register here

Completed Webinars

 

July 30

#1 Digital Transformation—How to Get On With It?

Moderator:
Michael Kortenbusch, Managing Director, BFC, Switzerland

Speakers:
Floreta Zhulali, Senior Product and Marketing Executive
Stephane Lamoureux, Digitization C Level Executive and Project Lead

A selection of questions discussed during the webinar:

Block 1: How do we set realistic objectives for a digital transformation journey?

  • Why is the “Why Digital Transformation” question still so important today? (SL/FZ)
  • How can I assess the viability of a digital transformation strategy? (FZ)
  • How can I increase buy-in from core staff for our Digital Transformation strategy? (SL)
#1 Digital Transformation—How to Get On With It?
Block 1 — 5m 44s (7.8MB)
#1 Digital Transformation—How to Get On With It?Block 1 — 5m 44s (7.8MB)
{{heart_svg}}LikeLiked
1
0

 

Block 2: How do we properly plan and prepare digital transformation projects?

  • What are the “must haves” for an organization before embarking on a digitization journey? (FZ/SL)
  • Who should lead and participate in planning DT projects? (FZ)
  • Shall we drive DT from within or from value chain/market or both? (SL)
  • How to identify and mitigate implementation risks at the planning stage? (FZ)
#1 Digital Transformation—How to Get On With It?
Block 2 — 11m 45s (16.1MB)
#1 Digital Transformation—How to Get On With It?Block 2 — 11m 45s (16.1MB)
{{heart_svg}}LikeLiked
1
0

 

Block 3: How to get it right when executing digital transformation projects?

  • What is management’s role in order to enable successful implementation of DT? (SL/FZ)
  • How to manage a two speed organization? (FZ)
  • Does our organization need to adjust HR practices for digital transformation? (SL)
  • How to choose suitable methods and tools supporting proper DT implementation? (FZ)
  • How to identify early warning signs for implementation risks and mitigate those? (SL)
  • How can we improve our data management capacities? (FZ)
  • How to manage an Omnichannel network while digitally transforming? (FZ)
  • What are the most critical three points for a successful DT to remember? (SL/FZ)
#1 Digital Transformation—How to Get On With It?
Block 3 — 18m 23s (25.2MB)
#1 Digital Transformation—How to Get On With It?Block 3 — 18m 23s (25.2MB)
{{heart_svg}}LikeLiked
1
0

Multiple Registrations Form

Using the form below you can register for 2 or more webinars at once
After registering, you will receive a confirmation email from Zoom App about joining each webinar.

 

By sending this form, you accept our terms and conditions.

 

Answers to questions received from you

 

Topic: HR

Staff motivation (3)

QUESTION: What should we be communicating to staff during this time
Responding: Victoria Stokes, HR Consultant, BFC

Victoria Stokes
What should we be communicating to staff during this time
Victoria StokesWhat should we be communicating to staff during this time
{{heart_svg}}LikeLiked
51
11


QUESTION: How does the business increase the efficiency of branch staff during lockdown and post-lockdown periods?
Responding: Yurii Voychak, MSME and Agrilending Consultant, BFC Nepal

Yurii Voychak
How does the business increase the efficiency of branch staff...
Yurii VoychakHow does the business increase the efficiency of branch staff...
{{heart_svg}}LikeLiked
40
10


QUESTION: How do we ensure our workforce and productivity ‘bounces back’ as quickly as possible after the crisis?
Responding: Victoria Stokes, HR Consultant, BFC

Victoria Stokes
How do we ensure our workforce and productivity ‘bounces back’...
Victoria StokesHow do we ensure our workforce and productivity ‘bounces back’...
{{heart_svg}}LikeLiked
15
5

For further reading on this question please click on the link below:

Topic: Credit risk management

Decision making (2)

QUESTION: During the post lockdown period, will centralized or decentralized decision making in the credit process be beneficial?
Responding: Gayrat Mazbutov, Bank Coordinator/MSME & Agrilending Consultant, BFC Nepal

Gayrat Mazbutov
Centralized or decentralized decision making in the credit process
Gayrat MazbutovCentralized or decentralized decision making in the credit process
{{heart_svg}}LikeLiked
32
9


QUESTION: In the current crisis, existing MSME credit clients are expected to reach out to banks for additional and/or concessional financing, how do you think banks can assess this situation and recalibrate their financing modalities to accommodate such requests?
Responding: Subrina Shrestha, MSME and Agri-finance Consultant, BFC Nepal

Subrina Shrestha
How to recalibrate MSME’s financing modalities
Subrina ShresthaHow to recalibrate MSME’s financing modalities
{{heart_svg}}LikeLiked
10
0

For further reading on this question please click on the link below:

Methodology & process (2)

QUESTION: How can we increase lending by enforcing strict rules in this critical time as most of the companies are facing financial crisis and their financial ratios are not good?
Responding: Andrey Taranushchenko, Senior Lending Consultant, BFC Ukraine

Andrey Taranushchenko
How can we increase lending by enforcing strict rules in this critical time
Andrey TaranushchenkoHow can we increase lending by enforcing strict rules in this critical time
{{heart_svg}}LikeLiked
6
1


QUESTION: How can one control and check the financial information of the client if a visit to a client is not possible due to pandemic?
Responding: Andrey Taranushchenko, Senior Lending Consultant, BFC Ukraine

Andrey Taranushchenko
How can one control and check the financial information of the client...
Andrey TaranushchenkoHow can one control and check the financial information of the client...
{{heart_svg}}LikeLiked
3
0

Credit portfolio management (3)

QUESTION: Where should the credit portfolio analysis unit sit within a bank’s organizational structure?
Responding: Dmytro Bobyrev, Senior MSME and Agrifinance Expert, BFC Ukraine

Dmytro Bobyrev
Where should the credit portfolio analysis unit sit within a bank’s organizational structure?
Dmytro BobyrevWhere should the credit portfolio analysis unit sit within a bank’s organizational structure?
{{heart_svg}}LikeLiked
6
0


QUESTION: Could you briefly share your experience about the scope of responsibility of the credit portfolio analysis unit?
Responding: Dmytro Bobyrev, Senior MSME and Agrifinance Expert, BFC Ukraine

Dmytro Bobyrev
Could you briefly share your experience about the scope of responsibility...
Dmytro BobyrevCould you briefly share your experience about the scope of responsibility...
{{heart_svg}}LikeLiked
2
0


QUESTION: Step-by-step road map for a proper and effective setup of an analytical unit at an
Responding: Dmytro Bobyrev, Senior MSME and Agrifinance Expert, BFC Ukraine

Dmytro Bobyrev
Step-by-step road map for a proper and effective setup of an analytical unit...
Dmytro BobyrevStep-by-step road map for a proper and effective setup of an analytical unit...
{{heart_svg}}LikeLiked
4
0

Topic: Loan Restructuring

Methodology & process (2)

QUESTION: During the loan restructuring process when considering different groups of clients should individual or package approaches be made?
Responding: Yurii Voychak, MSME and Agrilending Consultant, BFC Nepal

Yurii Voychak
During the loan restructuring process when considering different groups of clients...
Yurii VoychakDuring the loan restructuring process when considering different groups of clients...
{{heart_svg}}LikeLiked
22
8


QUESTION: What is the difference between restructuring approaches for specific client segments (micro, small, corporate)?
Responding: John Yancura, Managing Partner at Impactiive, USA/Lebanon

John Yancura
What is the difference between restructuring approaches for specific client segments...
John YancuraWhat is the difference between restructuring approaches for specific client segments...
{{heart_svg}}LikeLiked
7
0

Decision making (1)

QUESTION: Is it worth dealing with the restructuring of debt during coronavirus lockdown when many businesses are on hold? Or is it better to wait/delay payments and solve the issue with a client?
Responding: John Yancura, Managing Partner at Impactiive, USA/Lebanon

John Yancura
Is it worth dealing with the restructuring of debt during coronavirus lockdown...
John YancuraIs it worth dealing with the restructuring of debt during coronavirus lockdown...
{{heart_svg}}LikeLiked
3
0