MSE Lending Gap Analysis and Personnel Capacity Improvement at Inecobank

BFC’s Inecobank project involved:

  • theoretical training of loan officers on MSE lending (week-long training delivered by two BFC consultants)
  • coaching of loan officers (two weeks of on-the-job training and practical exercises)
  • MSE lending supervision (follow-up advice and coaching by BFC consultants)
  • review of credit operations
  • implementing financial and non-financial incentive systems for loan officers
  • developing recommendations and reporting on key findings