Extensive experience in supporting microfinance lending, having conducted 25 projects in 12 countries, over 10 years.

Drawing on its global and regional experience, BFC supports the strengthening of client’s lending by taking a holistic approach that promotes:

  • Design of efficient microfinance lending procedures, which minimise costs and processing times, while maintaining strong portfolio quality
  • A client-centric approach that supports high-quality customer service
  • Institution and capacity-building
  • Cross-departmental learning
  • Risk management—identification, prioritisation and mitigation
  • Effective monitoring procedures
  • Long-term sustainability
Seeing each project as unique—while using its vast expertise, BFC adapts its methodology to the needs of each individual client so as to consistently exceed expectations and provide effective solutions.

Success in the following three interconnected areas is indispensable for the competitiveness of an institution’s microfinance lending operations:


BFC endorses the SMART campaign, promoting the application of its client protection and transparency principles.